SILENT PROTOCOL

The enquiry you don't answer in time goes to someone else

We bring you new enquiries with ads in your area, call them inside two minutes — any hour, in their language — and put the site visit in your calendar with everything already collected. You turn up, measure, and close.

A 15-minute video call. We show you it running and you decide.

ONE ENQUIRY, END TO END
A real Sunday night
21:14 Sees the ad

Leaves their number

21:16 We call

And qualify them

21:19 Visit booked

Thursday at 10:00

08:00 You get the alert

With the full card

You were asleep. The job didn't go elsewhere.

It isn't your work. It's that you're late.

In this trade a customer asks three companies the same afternoon. They don't pick the best one — they pick the first to answer and the only one who follows up. And you're on a job, not watching your phone.

WHERE THE MONEY GOES
  • 01

    Not enough enquiries coming in

    Word of mouth and a website that brings nobody.

  • 02

    The ones that come go cold

    Nobody answers a phone from inside a hole in the ground.

  • 03

    You drive to jobs that were never real

    No budget, no hurry.

  • 04

    The quote goes unanswered

    You send it, silence, and nobody calls back.

THE THREE HOLES
TODAY, WITHOUT A SYSTEM
ENQUIRY ARRIVES
Form · WhatsApp · Phone
↓↓
NOBODY PICKS UP
Unanswered · goes cold
✖ Quote ignored
↓↓
RESULT
Job lost
WITH SILENT PROTOCOL
INSIDE TWO MINUTES
Called and qualified
↓↓
SAME DAY
Visit booked in your calendar
↓↓
DAYS 2 · 5 · 10 · 21
Chased until there is a yes or a no

Every enquiry answered inside two minutes. Every quote chased until there's a yes or a no.

One hole, one fix. All three at once.

Bringing in more enquiries without fixing the close is just losing money faster. So it goes in whole: ads, calls, and sales process.

THE THREE PILLARS WHAT EACH ONE DOES
01 / ADS

We bring you enquiries

Facebook and Instagram ads in your area, built from your own before-and-after jobs. We set them up and run them. You pay the ad budget directly, with no margin from us.

02 / CALL

We call them and book them

A voice agent calls inside two minutes, asks what you'd ask — area, size, scope, timeframe — and puts the visit in your calendar. Spanish and English. If they don't pick up, it keeps trying.

03 / CLOSE

And we fix the close

Quote template, automatic follow-up on days 2, 5, 10 and 21, a site-visit script, and a board showing where every job and every quote stands.

Watch one enquiry, end to end.

This is an example, not a real customer. It's exactly what happens between someone leaving their number and you finding out.

AUTOMATED OUTBOUND CALL EXAMPLE

Sunday 21:14 · Form received · Pool renovation · Los Balcones, Torrevieja

Dialling…
Connected · 21:16 · two minutes later
Qualifying…

Hi, is this Peter? I'm calling from [COMPANY] — you left your number a couple of minutes ago about the pool. Just so you know, I'm the automated assistant, which is why we can get back to you right away instead of tomorrow. Have you got a second?

SAME SYSTEM, OTHER LANGUAGES
Spanish

Form in Spanish · Pool renovation

Hola, ¿hablo con Pedro? Le llamo de [EMPRESA]…

English

Form in English · Bioclimatic pergola

Hi, is this Peter? I'm calling from [COMPANY]…

ENQUIRY QUALIFIED
Area Los Balcones, Torrevieja
Type Existing pool, renovation
Size 8 × 4 approx.
Scope Retiling and filter
Timeframe Before summer
Language English
CALENDAR: Visit booked · Thursday 10:00
PHONE ALERT · MONDAY 08:00 Peter · Los Balcones · 8×4 · retiling and filter · before summer · Thursday 10:00

Fifteen working days and it runs itself.

We don't spend weeks writing reports. We diagnose fast, build, test with real calls, and hand it over working.

DAYS PHASE WHAT'S DONE
DAYS 1–3 DIAGNOSIS

How enquiries reach you today

We map where they come from and who answers them, and collect access and the ad account.

DAYS 4–8 BUILD

Voice agent and creative

Voice agent, script, calendar and ads built from your own jobs.

DAYS 9–12 TESTING

Campaigns live and test calls

Campaigns running and real test calls, tuned to how you talk.

DAYS 13–15 LIVE

Training and handover

Team trained and the system booking visits on its own.

SCOPED AT DIAGNOSIS

First we check it's worth it. Then we build.

We look at how many enquiries you get, who answers them, and how many quotes go unanswered. If there isn't enough volume to pay for itself, we say so and stop.

Book 15 minutes

For trades where one lost enquiry is thousands of euros.

Built for small installation and building firms in Alicante and Murcia where the average job clears €5,000 and an unanswered enquiry shows up in the month's numbers.

01

Pools

New build, renovation, retiling and filtration.

02

Awnings and pergolas

Awnings, bioclimatic pergolas and glass curtains.

03

Full renovations

Whole homes, inside and out.

04

Kitchens and wardrobes

Fitted furniture, kitchens and wardrobes.

05

Climate control

Air conditioning and heat pumps.

GOOD FIT
  • You have room in the diary for the season
  • Average job clears €5,000
  • You get English enquiries and lose them
  • You send quotes and never follow up
NOT A FIT
  • Full, with a waiting list
  • Jobs under €1,000
  • You don't want anyone touching how you quote
  • You want someone to close the jobs for you

Not for firms already full all year with a waiting list, or turning over under €200,000. It's for the one with gaps in March who wants them filled before March arrives.

Darío Costa — Founder, Silent Protocol

Darío Costa
Founder · Silent Protocol

I'm from Torrevieja. I've spent years building sales and automation systems for small firms, and I see this trade every day: good companies with a phone that never stops and nobody free to answer it.

I'm not an agency with quarterly targets. I work with a few clients at a time and I build what I sell myself. If something isn't going to work for you, I'll say so on the first call instead of charging you for it.

Darío Costa Founder · Silent Protocol
WHAT'S BEHIND IT
01

Meta ads built and managed, not set and forgotten

02

Voice agents in Spanish and English that say they're automated

03

Works with the calendar and the phone you already use

04

The account is yours — take it with you whenever you want

What people usually ask

Straight answers before you give me fifteen minutes.

It's an automated agent, yes, and it says so in the first sentence. It never pretends to be a person. And the moment you call or message that customer yourself, it goes permanently silent with them. We build and test that part first.

Setup runs €2,500 to €4,000 depending on scope, plus a monthly management fee. The ad budget you pay Meta directly, with no margin from me. The exact number comes out of the diagnosis.

Two guarantees. If it isn't running in fifteen working days, you pay nothing. And if booked visits haven't risen above where you are today within ninety days, I keep working free until they do.

No. Visits land in the calendar you already use and the alert comes to your phone. Training is half an hour and it's recorded for whoever joins later.

This isn't software I sell you and leave. I build it, fit it to how you work, train your team and guarantee a number. And I won't sell you only the ads, because bringing you enquiries without fixing the follow-up just loses your money faster.

No. Ads with nobody calling means enquiries going cold, and then I look bad and you're out of pocket. It goes in whole or not at all.

DIAGNOSIS

Fifteen minutes and I'll show you it running.

You fill in the test form from your own phone and the agent calls you while we're talking.

If you don't like it, that's fine and I won't bother you again.

No commitment. Scope is defined after the diagnosis.